NO INTERNET ON MOBILE

[rararana]

I have unlimited data on my EE plan. The internet however is NOT working! I have restarted my phone a few times, but no dice!

This is extremely inconvenient. I am stranded and had to drive home to use wifi. 

This is quite unacceptable from EE. I have never had issues previously. 

[bristolian]

Hi @rararana 

Do you have signal bars showing, and are you able to make & receive calls?

Is mobile data enabled on your phone?

[Tiff8]

Hello I am having this same issue. I can make texts and calls, my signal is also 3/4 bars. Mobile data is switched on. 
In addition to restarting my phone multiple times I have tried taking the sim out just to make sure it was sitting correctly in the cradle.

[James_B]

Hi @Tiff8,

Welcome to the EE Community. 🙂

Are you in the UK?

Does your phone indicate you're connected to 3G/4G/5G?

What happens when you try to load a web page?

James