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12-02-2021 04:47 PM
Hi
I think you need a configuration of the MyEE site and app for an account that solely has a 4GEE device.
That's all I have and it's pretty difficult to understand much of the site since it nearly all relates to someone using data in a phone or tablet.
Specifically I keep getting offered stuff that I simply can't interact with, like an upgrade offering me a new phone, which is simply ridiculous.
13-02-2021 08:20 AM
Hi @ian4mcgregor.
Welcome to the community.
I'm sorry to hear this is happening.
Have you had a phone or tablet on this account on the past?
Is this happening on the website or the app?
Jon