My phone was ment to be delivered today between 16.07 - 17.07 but didnt turn up

Suzanne9
Visitor

‎27-09-2019 07:09 PM

My phone hasnt turned up 

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎27-09-2019 07:11 PM

Hi @Suzanne9 

 

Have you checked the EE tracker? 

 

Did you check the DPD tracker? 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Jon_K
Former EE Employee
In response to Northerner

‎28-09-2019 08:36 AM

Hi @Suzanne9.

 

Welcome to the community.

 

Did you get a text confirming this from DPD?

 

If you did, follow the link in the text and you can set up a new delivery time.

 

Let us know how you get on.

 

Jon

0 Helpful