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My new Samsung A20e will be the wrong colour

TheToyminator
Visitor

Yeah, I just upgraded my mobile plan and ordered a new Samsung A20e in black. I just recieved a conformation email, but it says the phone is white. What should i do to ensure i get the black one?

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@TheToyminator   Call customer service about it. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Leanne_T
EE Community Support Team

Hi @TheToyminator

 

Welcome to the community 🙂

 

If you can give us a call on 150, we will be able to check the order and help you with this.

 

Let us know how it goes.

 

Leanne 🙂