My Eae app not working

[Dazzlerch]

The MyEE app has not been working g for a few days. Keeps saying something wrong close and come back. Any ideas how to fix need to gift data and do t seem to be able to that online.

[Jon_K]

Hi @Dazzlerch.

Welcome to the community.

Have you tried deleting the app and reinstalling it?

Are you able to log in online?

Jon

[Dazzlerch]

I have and now it just takes me to a page giving the options "add mobile"
or "manage broadband" both take to website and nothing let's me just see
the main my EE account as it normal would

[Jon_K]

Thanks @Dazzlerch.

I'd recommend getting in touch with our Customer Care team about this.

They will be able to check that your account is set up correctly.

Jon

[Dazzlerch]

How do I contact them? Just normal customer service number?

[Jon_K]

That's right, @Dazzlerch.

You can either call 150 from your phone or find all other ways to get in touch on our Contact Us Page.

Jon