Community Activity

Resolved! Friends and family discount code - not working

HelloI'm getting the error that the code entered is not applicable with data plan despite the data plan having no discount already applied to it. Please can you help? This is the an iphone and the EE unlimited all rounder data plan.  Thanks 

Isobel27_1-1743766932848.png
Isobel27 by Investigator
  • 280 Views
  • 11 replies
  • 2 Helpful

Changing TV packages

Does anybody know how it works when changing TV packages does the change happen instantly or is it on at the end of the next month as I can’t find any information on this?

Lee14801 by Established Contributor
  • 11 Views
  • 1 replies
  • 0 Helpful

Getting the internet on PAYG

I’m not really a mobile phone user, but I bought one recently for emergencies.  I just use pay as you go and top up every now and then.  I thought I’d be able to use the internet when I’m out and about (not via my home wi-fi), but I can’t.  Is that r...

HOME PHONE (LANDLINE)

When i log onto my pc home page the "Home Phone" option has disappeared and has been replaced by "Subscriptions". I used to be able to use this option to block unwanted calls to my landline. I can still access the home phone option on my mobile phone...

DEAN1961 by Contributor
  • 177 Views
  • 13 replies
  • 2 Helpful

Broadband issues

I recently switched to EE, when I connected I used my existing router details, name and password. Everything worked fine except my amazon devices. Seen as amazon couldn't help I reset router to factory settings, all amazon products worked for a short...

Squibb30 by Explorer
  • 38 Views
  • 2 replies
  • 0 Helpful

EE app not logging in!

im not insaine!go to log in. asks me to set up pin etc. complete everything.then tells me there seems to be  a problem!i cant  get into the settings at all. HELP!!

Claiming Free Gifts

I've recently purchased a Samsung Galaxy S23 but, when I go onto the promotion site to claim the free gifts (£100 cashback, Samsung Earbuds), it asks for a Place of Purchase.  However, EE is not an option on the drop-down menu.  Has anyone else had t...