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MAJOR ISSUE

Jennifer94
Explorer

‎05-10-2021 02:25 PM

Hi, 

 

I'm having the same problem, i've registered with my work email for Perks its now deactivated, even though I was registered. Tried resetting password, same deactivation message come up. when I called EE they said my HR dept needs to sort it. They don't know what on about and say they cant do anything. Can you reset for me so I can use my discount please? Thanks

0 Helpful
2 REPLIES 2
Jennifer94
Explorer

‎05-10-2021 02:13 PM

Hi, 

 

I'm having the same problem, i've registered with my work email for Perks its now deactivated, even though I was registered. Tried resetting password, same deactivation message come up. when I called EE they said my HR dept needs to sort it. They don't know what on about and say they cant do anything. Can you reset for me so I can use my discount please? Thanks

0 Helpful
Katie_B
EE Community Support Team
In response to Jennifer94

‎05-10-2021 05:02 PM

Hello @Jennifer94. 

 

Thanks for coming to the community. 

 

We can absolutely help you get logged in to your perk account. 

 

When you have a moment please check your private messages. 

 

Katie 🙂

0 Helpful