Lost my phone

Kwr01
Visitor

I've lost my phone that's on contract, I forgot to add insurance when I took got the contract. Would it be possible to add insurance and get a replacement device? 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Kwr01   No as that would be fraud.    You need to call customer services to report it lost also the sim and device are blocked.  Any chargeable calls made from the sim after 24 hours you’ll have to pay if you don’t report it lost. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bloz65
Explorer

No that would be fraud , don't do it ....