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08-03-2021 11:51 PM
How do I find my password for my device
i have lost the back of it so Iv plugged it into the computer but cannot find anywhere to access the password
09-03-2021 02:16 AM
If you've lost the battery cover & you've not noted down the admin pwd, you've lost it forever & can now never get into it.
09-03-2021 08:04 AM
Hi @Chrissy123,
Welcome to the EE Community. 🙂
Do you still have the 'keep me card' that came with your device?
Do any of your other devices have the 4GEE mini's password saved?
James
09-03-2021 12:40 PM - edited 09-03-2021 12:49 PM
Yes, the KeepMe card will have the default WiFi pwd but not the admin pwd. So you can still connect to it by WiFi if you've never changed the WiFi pwd but you can't get into the router's admin console if you ever wanted to change the WiFi pwd or change its security.
09-03-2021 12:47 PM
I seem to recall on the Mini the Password Info is on the back inside the Router near the Sim Tray, under the Battery maybe?
09-03-2021 01:19 PM
Hi no sorry don’t have the keep me card
only device that has been connected to it is a Amazon fire stick that I use on the tv
09-03-2021 01:29 PM
09-03-2021 01:43 PM
I’m not 100% sure if it does or not
not used the fire stick or the wifi device for ages
09-03-2021 01:46 PM - edited 09-03-2021 01:47 PM
Hi @Chrissy123,
It's worth checking. If not, please get in touch with Customer Care to see if they can help you retrieve your password.
Thanks
James
09-03-2021 01:49 PM
Almost All Devices now will hide the the Saved Passwords, sometimes the "Eye to Show" symbol will allow you to view but this is normally only when you type in a New Password.
Did you check under the Battery yet, as I mentioned a few Posts back