London underground wifi

[the-tang-family]

I'm on EE and have tried to connect to the TfL network (EE WiFi-Auto).  However I get this screen:

Anyone have any ideas what I need to fill in? I have redownloaded my network settings, and still get this screen (android phone)

[354-]

There is some more "settings information" from the below link

https://ee.co.uk/help/help-new/network-and-coverage/tethering-or-sharing-internet/wifi-on-the-london...

[the-tang-family]

Yeah I've read this, but doesn't give me any of the info that I need...

[Leanne_T]

Hi @the-tang-family

Thanks for posting on the community. 

WiFi on the London Underground is provided by Virgin Media, are you on the underground when trying to connect to WiFi? 

Thanks. 

Leanne.

[the-tang-family]

Hi @Leanne_T

Yes this is when I am on the underground trying to connect to the WiFi. I know the old network was the Virgin-named one, and it directs EE customers to connect to EE Wifi-Auto. But the pic in the original post is what comes up on my phone (android) whenever I select it?

So if someone from technical could advise what I need to stick in all the fields, that would be great!

[Leanne_T]

Hi @the-tang-family

Thanks for the quick reply. 

The only details you should need to enter are below:

1. set the ‘access method’ to EAP
2. set your ‘EAP method’ to SIM

If this is not working, please give our Tech Gurus a call on 150, they will get this looked into further for you. 

Thanks 🙂

Leanne.