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Keeping my number

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Kimbvbxx
Explorer

‎10-01-2021 12:12 AM

Hey 

I’m currently a pay as you go user with EE but have now got a contract with EE I really want to keep my old number but unsure how to do so. Ans all the shops are close because of lockdown.  

many thanks 

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1 SOLUTION

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XRaySpeX
EE Community Star
EE Community Star

‎10-01-2021 12:15 AM

@Kimbvbxx : Call CS to move your PAYG no. to your contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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3 REPLIES 3
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XRaySpeX
EE Community Star
EE Community Star

‎10-01-2021 12:15 AM

@Kimbvbxx : Call CS to move your PAYG no. to your contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Kimbvbxx
Explorer
In response to XRaySpeX

‎10-01-2021 12:22 AM

@XRaySpeX CS?  
sorry I’m not very tech savvy or anything like that. 

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XRaySpeX
EE Community Star
EE Community Star
In response to Kimbvbxx

‎10-01-2021 12:29 AM

CS = Customer Service.

 

Use the Freephone no. in my sig.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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