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19-11-2020 07:55 PM
Hi everyone just started to join from BT and when I put my pac code in it says please use a correct pac code. This is the code i received from BT. Anyone know what could be wrong I've spoken to BT and they're next to useless
19-11-2020 08:23 PM
@djohoto7896 if you have any issues with this it would be best to call customer services and verbally give them the PAC code.
20-11-2020 08:54 AM
Hi @djohoto7896.
Welcome to the community.
Don't post it here, but is your PAC in the format of 3 letters followed by 6 numbers?
Have you managed to get in touch with our Customer Care team as suggested?
Jon
