Issue with pac code

djohoto7896
Visitor

‎19-11-2020 07:55 PM

Hi everyone just started to join from BT and when I put my pac code in it says please use a correct pac code. This is the code i received from BT. Anyone know what could be wrong I've spoken to BT and they're next to useless

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2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎19-11-2020 08:23 PM

@djohoto7896  if you have any issues with this it would be best to call customer services and verbally give them the PAC code. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Jon_K
Former EE Employee

‎20-11-2020 08:54 AM

Hi @djohoto7896.

 

Welcome to the community.

 

Don't post it here, but is your PAC in the format of 3 letters followed by 6 numbers?

 

Have you managed to get in touch with our Customer Care team as suggested?

 

Jon

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