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Iphone 12 pro order

Biatris
Investigator
Investigator

Hi so I pre order my iPhone 12 Pro in gold 128GB on Tuesday and I got told that it will be arriving today ,Friday 23rd,however I didn't even get any messages from the DPD so I called 150 they said that they can't give me my order status I will just have to wait for the DPD message .I need to know when it will be arriving .It should've arrived today ...

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Biatris  A pre-order is not a guarantee of receiving a device on launch day it never has been.   You’ll have to wait patiently until DPD text you to inform you of your delivery time slot.  EE will also notify you when it’ll be delivered. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.