Iphone 12 pro max in silver 256gb

Archiesmummy202
Explorer

I ordered my early upgrade Thursday (7th Jan 2021) and have the estimated delivery as tomorrow (11th January 2021) but have had no emails/texts about delivery has anyone else had issues and if so how was it sorted?

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Archiesmummy202  You’ll be notified the day before by EE that your device will be out for dispatch the day after your also been notified by DPD usually before 11 am with a time slot of your delivery.    Until that happens you have to be patient and wait until you’re notified. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
OK thanks so much was just panicking hehe thanks for your advice I will
sit tight then 😊 stay safe