IPhone 13 pro max

ChloeFelton99
Explorer

I chose my upgrade 1 week ago and it still says order confirmed. When will I get a dispatch day? And when will it be delivered?

10 REPLIES 10
Leanne_T
EE Community Support Team

Morning @ChloeFelton99

 

Thanks for coming to the community. 

 

Which iPhone 13 Pro Max size and colour did you order? 

 

Speak soon 🙂

 

Leanne. 

 

Hi @Leanne_T I have the same situation, i ordered nearly a week ago now and it still says order confirmed, I ordered the 256gb IPhone 13 Pro Max in Graphite.

Leanne_T
EE Community Support Team

Hi @Muzzy97

 

Thanks for coming to the community. 

 

The delivery guidance when you placed your order was 'Expect dispatch in more than 28 days'. You'll receive a text message with tracking details as soon as it's dispatched.

 

Hope this helps.

 

Leanne 🙂

Mariah3
Established Contributor
Established Contributor

I ordered mine a little over 3 weeks ago and still awaiting confirmation of dispatch date. Yous might be waiting a while 

I ordered iPhone 13 pro max 128GB and gold

Katie_B
EE Community Support Team

Hi @ChloeFelton99

 

Thanks for confirming. 

 

The delivery guidance is to expect despatch in more than 28 days. 

 

As soon as your order progresses you will be updated, 

 

Katie 🙂

Is there any updates on the delivery guidance for the iPhone 13 pro max 128GB Gold? I ordered mine a week ago from the EE store where I’m supposed to collect it. 

Does this also apply to the iPhone 13 pro max 128GB gold instore orders? 

I ordered my iPhone 13 pro max 128GB gold last week on Thursday. Is there any updates on the delivery times? I ordered my phone from the store and that is where I’m supposed to go collect it.