IPhone 12 pro max Pre oder

[Osam996]

Hi, I placed an pre Oder for for the IPhone 12 pro max - pacific blue 128GB. So according to EE it’s in Stock, but on live chat I’ve been told there’s no stock for another 2 weeks. What I don’t understand is my order status is “pre order confirmed” does anyone have a similar problem? 

[James_B]

Hi @Lisapix,

Which model did you purchase?

What was the date of your order?

Thanks

James

[Lisapix]

Hi James 

I ordered the 12 pro on the 18th November in midnight blue 

[James_B]

Hi @Lisapix,

Which colour and memory size?

Thanks

James

[Lisapix]

Hi James

Pacific blue 

128gb

[James_B]

Hi @Lisapix,

The delivery guidance when you placed your order was dispatch within 28 days.

You'll receive a text message from DPD with tracking details as soon as your delivery slot is confirmed.

Hope this helps.

James