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Community Activity
EE One £20 discount
I bought the Full Fibre Gigabit Essentials 900mbps (the one that is currently £40.99) broadband on 6th June 2025. I then upgraded my iPhone 11 to a 16 Plus on Flex Pay with the "unlimited full works for iPhone" plan. I was under the impression that I...
I am currently on 5GB data, I do not use that much
I am not able to use even 5GB because there is no signal where I live and so I use WiFi calling and WiFi data. My contract is coming to an end and I am being forced to choose a contract with more data.This is a 30% increase.I am not happy - I do not ...
How much do ROAMING PASS cost? and How do they work ?
I am on a pay as you go, and travelling to a non EU country, there is not much info on the site.Is it going to be easy to buy one?Why cant i but one before i go?
Wired connection slow to connect
When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established. Reliability and speed are excellent when connected but I did not experience this lag when I was pr...
Urgent: Unresolved EE ID Linking Issue After Multiple Attempts and Store Visit
I can log into the EE app without any problem, but my account information — such as billing details, payment history, and usage — is not visible.The system shows that my device/service is not linked to my EE ID, even though I have already completed a...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Customer Services Password
Today I called the EE customer hotline about network lost problem in my home areas. Because EE lost network, I could only manage to reach out to EE with a phone subscribed to another mobile service provider. The EE agent kept asking me for a customer...
Cannot access internal device using ipv6 pinholes
I have EE full fibre broadband and IPv6 is enabled using the EE Smart Hub Plus router. When I perform IP address checks it reports both IPv4 and public IPv6 address, (not a ULA or link-local address).I wish to remotely connect to a server on my local...
Resolved! P45 EE
Hi, I’m an Ex EE employee and need my P45, I can’t find my copy can I please have an email for HR to request a copy?
Sponsorship/Marketing Contact
Hello everyone. I was looking for the sponsorship/marketing departments in the Head Office. I wanted to ask about artwork in shop displays and if there was room for more designs, potentially in the future or now. Kind Regards,Glyn Scotford
