Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

IPad Pro 2018 cellular no longer letting me use cellular... at all.

Leeaaronh
Investigator
Investigator

‎07-10-2020 05:21 PM

When I click mobile data I get “Select network provider : gigsky or truphone “ EE nowhere to be seen and my contract isn’t up until feb next year. It’s asking for network details that I have no idea of or a qr code? Mildly annoyed as I’m paying for a cellular device that now doesn’t have cellular.

0 Helpful
3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎07-10-2020 07:44 PM

@Leeaaronh   Where did you get this device from and is it on contract with EE ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Leeaaronh
Investigator
Investigator
In response to Chris_B

‎07-10-2020 08:09 PM

On contract with EE, got a two year contract out on the iPad with them.

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Leeaaronh

‎08-10-2020 08:00 AM

Hi @Leeaaronh,

 

Welcome back to the EE Community. 🙂

 

Are you in the UK or roaming?

 

Thanks

 

James

0 Helpful