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I watch data plan

Ianpell32
Investigator
Investigator

‎02-07-2021 09:45 PM

I’m on ee my partner on ee both on separate contracts. I bought an I watch for a present with a data plan for partner which I pay for. I synced the watch to her phone but she not getting the data plan on the watch. Need help

0 Helpful
5 REPLIES 5
Jon_K
Former EE Employee

‎03-07-2021 09:04 AM

Hi @Ianpell32.

 

When setting the watch up in the watch app, did you select a data plan to use?

 

Was there an option to select a data plan at all?

 

Jon

0 Helpful
Ianpell32
Investigator
Investigator

‎03-07-2021 09:30 AM

Hi there there was no option to do this 

0 Helpful
Chris_B
EE Community Star
EE Community Star
In response to Ianpell32

‎03-07-2021 10:11 AM

@Ianpell32   Did you purchase a cellular Apple Watch or the none cellular version ?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Ianpell32
Investigator
Investigator
In response to Chris_B

‎03-07-2021 10:24 AM

Cellular
0 Helpful
Jon_K
Former EE Employee
In response to Ianpell32

‎03-07-2021 01:21 PM

Did you get the watch through EE directly, @Ianpell32?

 

If you un-pair the watch, do you get an option to set up with a data plan again?

 

Jon

0 Helpful