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I want to cancel and can't currently afford overdue

broberts00
Investigator
Investigator

‎16-06-2021 01:26 PM

Hi I want to cancel my contract, I also have an overdue payment of £88 that I cannot afford what is the best way to go about this? I received a letter from the collection team and my account is suspended until payment.

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎16-06-2021 02:05 PM

Hi @broberts00

 

Thanks for coming to the community. 

 

Please get in touch with our Mobile Care team from another phone on +44 7953 966 250, they will be able to help you with your account. 

 

You can find help and support in our Help if you can't pay your bill, Help page.

 

Thanks.

 

Leanne.

wardi
Star Contributor
Star Contributor

‎16-06-2021 02:06 PM

When does your current contract come to an end?