I've not received a SIM card with my s10+

[Cwtch77]

Hi I finally received my Samsung s10+ 😁 but no sim has arrived with my handset ? Is this normal? 

[Chris_B]

@Cwtch77 You only get a new sim if you need one.   If you’ve upgraded just stick your current EE sim in the device. 

[Cwtch77]

@Chris_B  I've always had new sims when I upgrade ? I have put my old sim in , would it make any difference that my old handset was a iPhone 7+ ? Do i have to link it now lol

[Chris_B · Accepted solution]

@Cwtch77 If you sim fits and there is no issue with it you don’t need a new one,  I’m using the same sim for the last 5 years now ( it might be longer ) 

just remember to turn off iMessage on your iPhone or you’ll not receive some message as they’ll be sent as an iMessage from other iPhones.  

If your going to sell or give away the iPhone 7 you’ll need to remove the device from your iTunes account.  Please have a read of THIS