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I've fitted my nano sim into a new phone an it has lost my number...?

ag332
Visitor

HELP!!!!

 

I have had an EE sim for more than 2 years. 18 months ago I ported my O2 no to my EE contract and it has worked well ever since. When I took the nano sim out of my S9+ (which had developed a charging fault) and put it into my new Pixel the sim has reverted to the old EE number and appears to have lost my ported number. How do I fix that?

2 REPLIES 2
EssexBoyEE
Ace Contributor
Ace Contributor

When did you port your 02 number across to EE.

mikeliuk
Ace Contributor
Ace Contributor

Hi @ag332 ,

 

When you ask a friend to ring the number which you fear is lost, does your phone ring?

 

When you give your friend a missed call, what number shows on their end?

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