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30-09-2019 09:42 PM
Am i still able to cancel/close my account?
Solved! See the answer below or view the solution in context.
30-09-2019 10:39 PM
If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.
30-09-2019 10:39 PM
If you ordered by phone or online you always have a statutory cooling-off period up to 14 days after delivery to cancel your order FoC. If you ordered in-store you have no such "change-of-mind" right of return.
01-10-2019 09:37 AM
Morning @Jodierae19
Welcome to the community.
Is there a reason you wanted to cancel your upgrade and account?
If you ordered online or over the phone, give us a call on 150, and let us know you would like to cancel your upgrade 🙂
Our Mobile Care team will be happy to help you.
Leanne 🙂