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I phone 13 delivery queries

MalikMehfooz
Established Contributor
Established Contributor

‎23-10-2021 02:07 AM

Good Morning hope you are fine

It's very terrible when you booked your mobile and you have given specific date that your order should be delivered from 22 Oct to 26 Oct and later on you changed to again awaiting decision when I checked on 21 it's showing me your order will be delivered from 22 to 26 Oct later on again I checked on 22 it changed to awaiting decision why you should give a specific date can you please solve and delivered my order because firstly I was fully existed then when it's show's like this I get little bit upset please delivered my order as soon as possible

Thank you

0 Helpful
6 REPLIES 6
Katie_B
EE Community Support Team

‎23-10-2021 08:49 AM

Good Morning and welcome to the EE Community @MalikMehfooz. 

 

I am so sorry to hear your delivery has changed for your iPhone 13. 

 

As soon as your order is ready for delivery our courier will be in touch. 

 

Katie 🙂

0 Helpful
Louis46
Explorer
In response to Katie_B

‎23-10-2021 09:07 AM

I’m a bit confused how you call yourself the best yet it’s taken nearly a month and still haven’t heard anything makes me want to change back to Vodafone because calling yourself the best sounds like a scam now 

MalikMehfooz
Established Contributor
Established Contributor
In response to Katie_B

‎23-10-2021 07:44 PM

When would my order delivered can you please tell because it's only showing awaiting confirmation

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to MalikMehfooz

‎24-10-2021 08:29 AM

Hi @MalikMehfooz,

 

You'll receive a text message with tracking details as soon as stock arrives to fulfil your order.

 

James

0 Helpful
Iphoneis66
Investigator
Investigator
In response to James_B

‎24-10-2021 11:40 AM

When are you restock the iPhone 13

 

 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Iphoneis66

‎24-10-2021 11:44 AM

Hi @Iphoneis66,

 

All iPhone 13 back orders are being dispatched on a first come, first serve basis as stock arrives. You'll receive a text message with tracking details the day before delivery.

 

James

0 Helpful