I need my puk code

Doodbugbeans83
Visitor

I need to get my puk code but on the my ee I can't find manage device I can't confirm number etc on registration coz my fone is locked help I'm totally stuck without my phone I have no money for credit on another number I live alone no people who I can ask to help and I'm agoraphobic but there isn't an we store near me anyway help please someone thanks in advance for anyone's time a very worried lost Sarah X



 

7 REPLIES 7
Leanne_T
EE Community Support Team

Morning @Doodbugbeans83

 

Thanks for coming to the community.

 

I would love to help you get your PUK code, to do this you will have a private message from me on here. 

 

 If you can take a look and get back to me that would be great 🙂

 

Speak soon.

 

Leanne.

XRaySpeX
EE Community Star
EE Community Star

You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Account Settings / Unlock your SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Any chance you could help me I’m having the same issue here !

XRaySpeX
EE Community Star
EE Community Star

@Alexf94 : See above.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Katie_B
EE Community Support Team

Hello @Alexf94

 

Thanks for coming to the community.

 

Are you pay as you go or pay monthly?

 

Please log in to your My EE Online, select account settings and scroll down to 'Manage SIM'

 

Katie 🙂

need my puk code please 

@Abdullah1686 : If you still need it scroll up to post 3.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP