The EE Community

removing telephone service from broardband package

Hey does anyone know if it is possible to downgrade a package and remove a service like telephone. i no longer need this but i have just joined in April 2025. Will the price go up, down, or remain unchanged if it is removed? 

well that didnt work

i have been trying to activate my new sim card my other card was deactivated due to lack of use.so i loaded a new EE sim card put in the new number i checked the number was showing in sim manager i entered the 6 digit pin entered the long code on the...

TWO ROUTERS LATER AND STILL NO INTERNET

Following 12-months excellent full fibre broadband service at our holiday home 4-weeks ago the internet went down with the router showing a green light. Two subsequent calls with the EE trouble shooting team led to a new router being sent, apparently...

Call not going through for more than 12 sec

I cannot call 150 and other numbers for more than 12 seconds and it will cut offIt is also difficult to pay my billsAny help or information?

Moving out of signal

Hi There, Can someone help. I have a number of business lines, which all work fine, but I've moved my offices to an area where there is absolutely no EE signal. They are literally bricks. I don't always use Wifi calling as our wifi is quite unreliabl...

No Internet Connection on my OPPO

Hi.I am unable to send or receive emails and i have no internet connection on my mobile.I have restarted, did the airplane mood toggle thing, reset the network setting but still not workingCan anyone advise?

Deactivate

Just got a phone call saying my phone number will be deactivated in 2 days I'm on contract they started asking for my email address to get me started but the phone number was ‪020 3977 8948‬  has anybody had this happen, something dont seem right to ...

When arrive my

EE app (iPhone) wont connect to Hub Manager

I have recently upgraded my wifi with an EE Smart Hub Pro with 4 extenders and am unable to get the app on my iPhone to connect with the Hub Manager on my Mac. I did see that someone posted that if you change your Network Name it would not connect so...