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I fear my mobile number been spoofed

ChrisGT
Contributor
Contributor

I fear my mobile number been spoofed, for I getting calleds from people who say that I tried to call them, when I have not, this is even international calls. What can I do to stop this happening? I am not answering calls from numbers that I do not recognise.

4 REPLIES 4
Northerner
EE Community Star
EE Community Star

Hi @ChrisGT 

 

You will need to speak to EE CS on 150 and ask for a new number if this is becoming an issue.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

@Northerner 

Thank you for the quick reply, hopefully this stops after a few days, if not a week, I have turned on block all unknown/private numbers opition on my phone, but rather not keep it on long term.

 

but yes if it not sorted  in a couple of weeks, I will speak to CS about it.

Hi @ChrisGT 

 

Does this problem occur mostly when you are connected to WiFi calling, or EE 4/5G network? 

 

Or doesn't this matter?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Hmm I do not use mobile calling, and yes I am connected on 4/5G ee
network. It started 4 days ago.