I fear my mobile number been spoofed
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12-12-2020 02:54 PM
I fear my mobile number been spoofed, for I getting calleds from people who say that I tried to call them, when I have not, this is even international calls. What can I do to stop this happening? I am not answering calls from numbers that I do not recognise.
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12-12-2020 03:31 PM
Hi @ChrisGT
You will need to speak to EE CS on 150 and ask for a new number if this is becoming an issue.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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12-12-2020 03:38 PM
Thank you for the quick reply, hopefully this stops after a few days, if not a week, I have turned on block all unknown/private numbers opition on my phone, but rather not keep it on long term.
but yes if it not sorted in a couple of weeks, I will speak to CS about it.
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12-12-2020 03:41 PM
Hi @ChrisGT
Does this problem occur mostly when you are connected to WiFi calling, or EE 4/5G network?
Or doesn't this matter?
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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12-12-2020 05:08 PM
network. It started 4 days ago.
