I am trying to track my phone delivery it is asking for a 10-12 digit number?

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pjwelchy82
Visitor

‎28-08-2019 10:29 AM

my order confirmation is only 7 digits???

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Northerner
EE Community Star
EE Community Star

‎28-08-2019 11:00 AM

Hi @pjwelchy82 

 

You should have a number starting XKN which you can use via EE order tracker 

 

If not give EE a call on 150. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner
EE Community Star
EE Community Star

‎28-08-2019 11:00 AM

Hi @pjwelchy82 

 

You should have a number starting XKN which you can use via EE order tracker 

 

If not give EE a call on 150. 

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.