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Hue bridge won’t connect to internet

SJBell
Contributor
Contributor

‎28-06-2020 04:29 PM

I am trying to switch my hue bridge to my 4g router but hue tech have told me I need to change my dns to 8.8.8.8. And allocate a static IP address .. if I want it to connect to the internet.... will this work ... is it a big job ... and will it cause any issues.. apologies if this is basic but I’m not tech savvy 

thanks in advance 

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11 REPLIES 11
SJBell
Contributor
Contributor
In response to SJBell

‎29-06-2020 09:00 AM

.. Alexa doesn’t think so nor does the hue app... but works ok with HomeKit and Siri ... 

im not concerned about the Alexa compatibility but if it’s not connected then it won’t receive any updates and that’s my concern

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XRaySpeX
EE Community Star
EE Community Star
In response to SJBell

‎29-06-2020 09:03 AM - edited ‎29-06-2020 09:14 AM

Eh, what does Alexa know about what the correct router settings should be?

 

Have you yet tried Hue's suggestions? That seems the only avenue you have left. 

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