Community Activity

Data only SIM

I have just purchased a pre-paid SIM to use in a little mobile wifi device to use whilst away in my campervan. I need to keep track of my usage so have set up my account on EE. The problem is...when I try to register the SIM it sends a code to the ph...

Ee gamecard pc game pass

I got a free ee gamecard with an ordered product I then used the card to order 2x 3 month pc game pass i got email confirmation for both orders but no redemption code so no way of activating my game pass I was wondering how long it takes to get said ...

EE Wifi showing as open network

Hi, I have read a few articles but none really answered my question. So my router is transmitting the open EE WiFi channel - I have opted out of EE WiFi but it’s still here despite opting out and resetting the router etc - there’s no physical setting...

qucharsky by Established Contributor
  • 458 Views
  • 23 replies
  • 10 Helpful

Text asking to make extra payment?

Hi I’ve received a text this morning saying my usage has been higher than normal and requesting I make an additional payment? When I’ve checked my EE account my phone and my parents phones show no additional usage or charges? Is the text a scam??

CatPer by Visitor
  • 692 Views
  • 2 replies
  • 0 Helpful

Usage texts

Myself and my family are new to EE, joined 2 months ago. I have 5 sims on my account, all are unlimited data, text and calls. Spend cap is set at £0 on all of them. We all keep getting texts saying "Hi from EE. Your phone usage is higher than usual. ...

Resolved! Scam to all numbers from 150

I got this text today - from 150. All the numbers on my account t got it at exactly the same time - reported to EE but not able to report that it was to all the numbers. We have unlimited calls and data so guess it’s a scam. “Hi from EE. Heads up - w...

Mupiro by Visitor
  • 327 Views
  • 5 replies
  • 5 Helpful

Reference Request

Hi I worked at EE until september last year and require a reference details for my new employer please could I be guided in the right direction? Thank you!

jess041 by Visitor
  • 16 Views
  • 1 replies
  • 0 Helpful

Resolved! Restart Pay as you go after two months’ off

Hi, I haven’t topped up my Pay as you go for two months when I went abroad. Today I came back to the UK and just topped up £10. The current balance is £10.50. I can make phone calls but no internet access. ‘0B data left’ is shown on my EE app. How ca...

kirihou by Explorer
  • 44 Views
  • 3 replies
  • 1 Helpful