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06-03-2019 08:58 AM - edited 22-10-2020 08:51 AM
If you need to unpair your Apple Watch from your iPhone, this post will give you all the information you need;
When you unpair your Apple Watch this will revert the watch back to factory settings.
Your iPhone will create a backup of your Apple Watch.
For information on pairing your Apple Watch to your iPhone see our post here>
03-09-2019 09:54 PM
Sorry guys but am i being stupid here.
You say that "
But i asked this question last week on this site because i am selling my XS MAX and Series 4 phone to purchase the new 11 pro and Series 5 watch direct from Apple and was told to keep the plan...see link to my post.
https://community.ee.co.uk/t5/Apple/Apple-Watch-data-plan/m-p/798094
What is the correct thing to do?
04-09-2019 09:21 AM
Your hypothetical situation doesn't fit either of these scenarios, @bazooka-joe 🙂
You're selling your Apple Watch, but, still getting another one. Keeping the plan will make it easier to set up your new one. 🙂
Please bear in mind that this information is based on changing from an Apple Watch Series 3 to an Apple Watch Series 4. We still don't know what Apple are to announce this year.
Chris
18-09-2019 12:41 AM
Apple Announcements are done, and the new devices will be delivered from Friday 20th September.
I'm in exactly the same position as the original poster. I have an EE Apple Watch Plan and a SIM only EE contract. My current set up is iPhone XS Max & Apple Watch Series 4.
I have an iPhone Max Pro being delivered on Friday, and an Apple Watch Series 5 being delivered on Monday - both purchased direct from Apple.
Please can you provide clear instructions for how to carry my existing EE Watch Plan from the Series 4 to the Series 5.
(Does 'Keep Plan' mean..? 'Keep Plan with EE' or 'Keep Plan on (old) watch unit'?)
Thank you.
18-09-2019 10:53 AM
Hi @MadAngelUK,
If you’re upgrading both your iPhone and Apple Watch, use Quick Start to transfer everything across to your new iPhone.
Once your new iPhone is up and running, unpair your Apple Watch, making sure you ‘Keep Plan’ when prompted. Once it’s unpaired you can pair your new Apple Watch and follow the steps on screen.
Hope this helps.
James
24-09-2019 05:24 PM
Can you clarify one thing - is it necessary to call EE when transferring a data plan from an Apple Watch 4 to an Apple Watch 5, both bought from Apple, or is checking ‘Keep Plan” sufficient? This would be on an iPhone X, with no change of phone, only Watch.
25-09-2019 07:31 AM
Good Morning @testcard.
Welcome back to the community.
If you are not changing phones and simply upgrading your watch you will need to select 'Keep Data Plan'.
Katie 🙂
30-01-2020 08:00 PM
hi
I currently have series 3 watch on my plan, and i'm ordering a new series 5 for myself, and giving the current series 3 complete with a data package, to my daughter (who's contract is also on my account)
now when I unpair the series 3 from my phone, do I need to remove the data plan and pair with my phone with the new watch, or keep data plan as my daughter will be pairing it with her phone??.
its got me a bit confused?
31-01-2020 08:20 AM
Hi @chewitt2101
Welcome to the community.
Is your daughter on a phone contract with EE? Is she going to want to use the 4G element of the Apple Watch or just pair it using Bluetooth?
Chris
31-01-2020 09:07 AM
Hi
yes she is on a contract with EE, and yes she will be using the 4g element of the series 3 i currently have.
my new series 5 is coming tomorrow with a new 4g for use by myself
regards