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How do I avoid a device being bricked?

skysky21
Investigator
Investigator

I am aware that apple had a lawsuit filed against them for deliberately deploying software to intentionally damage handsets they no longer wanted people to use to force them into upgrading to their more modern handsets are apple the only company to deliberately and intentionally brick their own handsets to force people into upgrading or is anyone aware of any other manufacturers that have committed this same scandalous ploy? Would be really interested to know if anyone else has been a victim of this with any other handsets apart from apple. I am currently experiencing apple starting this process with my iPhone 7 so I’m now in a situation where I’m having to pay off my 2 year contract early as a result. I don’t wish to get another  handset where I’m having to pay a contract off early because a manufacturer has decided part way through a 2 year contract  they want to write a hanset off slowly but surely. Does anyone have any tips and advice on how to avoid me having a repeat of this ever again?

18 REPLIES 18
Colstalex
Skilled Contributor
Skilled Contributor

Devices slow down as the battery degrades, what does it say for Battery Health in Settings, Battery, Battery Health. A new battery is only £49 I believe from Apple. I have an iPhone 7 and it is working very happily and not slow.

Because as soon as your battery goes down to a certain percentage after replacing it you have to spend another £45 on another battery so you’re back in the same situation that you were in before. They’ve got you in this constant loop that keeps repeating itself the only way out of that situation is to upgrade your device to their latest handset. They’ve deliberately made sure upgrading to the latest handset is the only option to make them more money. They’ve done what’s in the best interests of apple as a business not the best interests of their customers don’t be fooled everything they do they make it seem like they are doing a good thing for you but they really aren’t this is sadly what bricking software is designed to do. There never has been a permanent fix for it and never will be replacement is the only option and this has been done deliberately as well.

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wardi
Star Contributor
Star Contributor

Given your understandable anti Apple feeling, I'm genuinely curious as to why you are buying another Apple product?  I have a Samsung galaxy S7 with the legendary 'pink line'  down the right side of the screen.  It will certainly make me think twice about buying another of their phones.

It’s not their devices that are the issue it’s the company practices and the underhanded methods they use that is the problem. Everyone in America and France got a $25 refund on their affected devices. Apple UK chose not to participate so UK customers aren’t covered. I’m just making UK apple customers aware of what the only solution to the problem is if their devices are being slowed down. If people want to stick with apple that is entirely their choice and this is what every customer who has an apple device on contract with EE will have to do going from iPhone 6 to iPhone XR. They have also put mobile network providers in a situation because they know this practice is going on but if they argue it with apple directly on their customers behalf it could lose their network money and put them in a very difficult financial situation as well. So they’ve made sure they’ve got everyone right where they want them and there is absolutely nothing that can be done about it. It wouldn’t surprise me if all the other manufacturers haven’t adopted this practice especially the likes of Samsung etc they have just been good at not getting caught. It doesn’t really matter what device you have you will still be put in the same situation regardless.

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Chris_B
EE Community Star
EE Community Star

@skysky21  If your battery is still over 80% of its original capacity then its not being slowed down to preserve optimal performance of the device.  But you can over ride this if you choose too. I highly recommend you do more research on this. 

 
 If your battery is below the 80% capacity after just one year then you have been over charging your device.  The battery should charge at least 400/500 cycles before you might need the battery replaced.  A cycle is 0-100% or 50%-100% twice or any combination adds up to 100%.     And don’t forget your using a device/chip (A10 Fusion that was made for iOS 10.0.1  ) that wasn’t made to run iOS 14. 

 

And Apple are not bricking any devices as that would be illegal and do you really think they would survive as a company if they did this. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_B
EE Community Star
EE Community Star

@skysky21   You do know how lithium iron batteries work and how they chemically age and deteriorate because it seems you don’t. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Chris_B
EE Community Star
EE Community Star

@skysky21  Apple didn’t deploy any software of the sort.    Apple very badly deployed a iOS update that slows the device to preserve the user experience of a device due to poor battery health.    Apple eventually came out and said why and then pushed out another update that allowed iOS users to toggle off/on this feature if the battery health of that device was substandard due to a high charge cycle count.  ( the more you charge the more it degrades)  If the battery was poor and this was switched off then the device could under load shut down and restart as it couldn’t cope with the high load on the cpu.  With this on this doesn’t happen because it slows down the device so the cpu didn’t drain the battery under load.

    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
I understand how lithium batteries age and if you believe the rubbish apple are spouting claiming it was a single update that went wrong you are seriously dilluded! Apple wouldn’t have been dragged through court for the sake of one update!!! Wake up and wise up!!! [Image.jpeg] [Image.jpeg]

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Chris_B
EE Community Star
EE Community Star

@skysky21   I recommend you read THIS   Don’t forget this is from 2016/7 when this first happened.   And if your iPhone 7 after just over a year of usage has poor battery health then you have caused this yourself by constantly cycling the battery.   It’s a phone don’t forget so continued long usage will mean you need to charge the battery more and more. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.