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Community Activity
Why is the signal so bad in central London?
Can someone explain the technical reasons why I got better signal in central London in the 90s, than I do in 2025 on EE? I work near Oxford Street, and the signal is dire. Often it will show that I have good signal, and yet calls will drop, or web pa...
Possible scam call
My partner has just received a call from an alleged EE number calling from Durham. The call was to say they can give a discount of 30% on the monthly bill. The caller spoke with a foreign accent and very broken English. When my partner asked why the...
Phone says its connected to wifi, but will not download phone updates
HiI have a sony xperia, the problem i have is, is as followsThe phone says it is connected to wifi, however, my mobile data usage is high, and when i need to do a phone software update,it says can only download via wifi, but it says im connected, wif...
Resolved! How do I change my phone number
I’ve changed my phone number a few times over the years and I was just wondering how I change it again and how much it would cost?
Gifted Data Speed Query
Can anyone please advise - I have an allowance of 100gb data which I share with 2 family members whose lines are on my account. The two family members only have about 1.5gb of data and rely on me to share mine every month. I have just checked to se...
AirPods with 24 month Apple Music - I can't add the Apple Music pass?
Approximately a week ago, I've added AirPods to my EE account in a 24 month deal and the 24 month bundle was the deal clincher for me. Unfortunately I received no activation the Apple Music with my package or via text/email. When I spoke to EE they a...
EE Android PAYG mobile phone stopped receiving SMS messages
13th May 2025: My EE PAYG mobile suddenly stopped receiving SMS messages, so I phoned CS. The mobile can send texts and make/receive calls, but not receive texts. After some troubleshooting, CS said it was a known, technical issue which started on th...
Special Svce on my mnthly account
My telephone account shows calls to "Special Svce" What is this?
Xbox game pass ultimate
I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?
