cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Hotspot

11Spurs11
Investigator
Investigator

Hi, 

I wonder if anyone could have my iPhone personal hotspot won’t connect to my Xbox . Was working fine a few days ago. Any help would be great. Thanks 

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @11Spurs11 

 

Have you tried restarting your phone? 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Yeah I have tried that and still not connecting . Thanks for the reply 

Jon_K
Former EE Employee

Hi @11Spurs11.

 

Are you able to turn on your hotspot, just not connect to it?

 

Does your XBOX pick up any other WiFi?

 

Jon

Hi, yeah I can turn on my hotspot and it comes up on my Xbox list but when I try and connect it says this network cannot be connecting, try restarting both phone and Xbox but still saying the same. Thanks 

Jon_K
Former EE Employee

Thanks @11Spurs11.

 

Are you able to connect to your hotspot using another device like a phone or tablet?

 

Jon