Community Activity

PS5 Extra bundle

Can someone please help? I ordered the PS5 bundle 24 months with PS Extra and more. But how do I manage to get access to the subscription, as there was nothing in the box, as I would have thought is where it would be? Should I be waiting for the cool...

Resolved! Phone won't make or receive calls

My phone won't make or receive any calls.I have a signal, and can receive data.It does not even ring, just immediately cuts out after I hit the call button. Therefore I cannot dial 150 to ask for help.It is also happening with wifi-calling enabled.I ...

Neil_T by Explorer
  • 20825 Views
  • 7 replies
  • 1 Helpful

EE live chat not showing

I have been trying to contact WE via live chat but no luck. I am a contract customer. I have also messaged on instagram and facebook. But just keep getting automated responses. I don’t have time currently to phone to chat. 

Resolved! I have a Zone 1 pass but can't ring out but get Internet.

Spoke to level 1& 2 who couldn't resolve. Was told the Roaming Team would ring at approx 14:08 to. They still haven't, contacted. I tried to chase it up but the Bot keeps giving me phone options. I can't they he ve to contact me. Any help greatly app...

Keypad digits not working during phone call

I cannot select a number on my keypad when given options during a phone call so I cannot ring EE with the problem. As I can't select a number for the option I want it cuts me off. Urgent as other calls I need to make too.

AbbyG1 by Explorer
  • 53 Views
  • 8 replies
  • 0 Helpful

Cant use mobile to make calls in Greece

Can use it to go on internet and sms but I cant ring anyone in UK or in Greece via mobile direct. EE alleges they are working on issue since 18th April. With no end in sight.  Once they trebled their roaming charges it all went to pot, maximum price ...

Van1968 by Explorer
  • 27 Views
  • 4 replies
  • 0 Helpful

TTN

Hi I have ee broadband and sky  with hd how much would I pay for tnt sports please

Caller identity - number seen even when turned off?

I set 'Send my caller identity' to 'off', but the person I was ringing was able to see my number.I tried ringing a couple of other numbers to check and their display said 'private number' or 'number withheld' which is what I would expect.Can anyone e...

Soo8 by Visitor
  • 6 Views
  • 0 replies
  • 0 Helpful

Smart Hub Pro Hairpin NAT

Is it possible for the Smart Hub Pro to have hairpin NAT allowing external IP calls from inside the network. Just with previous routers on Virgin Media this was possible. Allowing me to seamlessly use my CCTV inside and out of the network. 

Keezza by Investigator
  • 54 Views
  • 4 replies
  • 0 Helpful

Managing Call Protect

Hello,  We were recently moved from BT to EE.   However the EE website doesn't seem very complete.  I have tried logging in to our EE account to manage the Call Protect feature on our Digital Voice phone but each time I just get a page that says "SOR...