Hi,I still have not my phone ordered ,courier ha should have delivered 13th Oct

Roman13
Investigator
Investigator

‎16-10-2020 11:41 AM

 
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4 REPLIES 4
Roman13
Investigator
Investigator

‎16-10-2020 11:47 AM

Hi, I still don't have my phone ordered, courier ha should have delivered 13th October, the second delivery was supposed to by 14th October, he always writes inncorect address, at the end I received an email from courier service that my sender gave the wrong address, how can you help me? 

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Leanne_T
EE Community Support Team
In response to Roman13

‎16-10-2020 01:44 PM - edited ‎16-10-2020 01:45 PM

Hi @Roman13

 

Thanks for coming here.

 

Could you let me know what device you ordered, including size and colour?

 

Did you receive an email or text from DPD?

 

Thanks 🙂

 

Leanne.

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Roman13
Investigator
Investigator
In response to Leanne_T

‎16-10-2020 01:47 PM

Motorola G5Plus, color blue, yes send me email 

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Leanne_T
EE Community Support Team
In response to Roman13

‎16-10-2020 02:17 PM

Hi @Roman13

 

Thanks for coming to back me.

 

The device is showing in stock, to get an update on your delivery please give us a call our Mobile Care team will be happy to help 🙂

 

Leanne.

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