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08-09-2020 12:22 AM
Hi, I've not long joined EE. I'm on a 24 month sim only plan. My early update is in February 2021.
however I was hoping to add an iPad mini to my contract as a second line, but I can't find that option.
Is it possible or not? I'm confused.
08-09-2020 06:59 AM
@josiahblack Try this link HERE
09-09-2020 05:11 AM
09-09-2020 08:27 AM
Hi @josiahblack,
I'm sorry to hear you are having problems placing your order online.
Please get in touch with our Sales Team on 0800 956 6000 so we can help.
Thanks
James
09-09-2020 01:45 PM
09-09-2020 01:57 PM
Hi @josiahblack,
I'm sorry you aren't eligible for an additional product at the moment and hope this will change in the future.
Thanks
James
09-09-2020 02:00 PM
09-09-2020 02:12 PM
Joseph.. I can understand your disappointment but credit worthiness is decided by credit companies and agencies - not by the retailer so in fairness don't blame EE.
It may be worth asking for a copy of your credit record to check for any errors if you are sure you have a good credit record. I used to work with retail/credit so have a good idea how it all works.
27-09-2020 03:29 PM
Credit worthiness is judged by the retailer they interpret the credit agency’s information as they seek fit. The credit score you get from an agency is only an indication of how good you are. Each lender has their own criteria of who they will lend to, for example a credit card lender may not want people who pay off their balance each month as they will earn less profit from them, so these people who have an excellent score will be turned down.