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Simone7777
Visitor

‎05-10-2021 11:56 AM - last edited on ‎05-10-2021 03:00 PM by EE Community Moderator

Hi I am overseas and can't call so please send me a email address as I want to possably end my contract with you guys and when back in the UK get another one so what is the process of cancelling this contract please advise as it has not been used for over 6 months. Thanks xxxxxxxxxxxx@gmail.com 

 

[mod edit: please do not post personal information on the public board. Thanks!]

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XRaySpeX
EE Community Star
EE Community Star

‎05-10-2021 12:01 PM - edited ‎05-10-2021 12:56 PM

@Simone7777 : EE provides no email contact.

 

You need to phone EE giving 30 days notice of cancellation of your contract. If you are still within your min term you will be liable to pay early termination fees for the rest of the term. It will basically be months left x monthly charge - 20%.

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