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Have I done PAC code right

tmcnall
Investigator
Investigator

Hello, I have got a new contract on EE, I was previously on o2 and have kept the same number using a pac code, I am confused. Do I put the EE SIM card into my new phone, or do I put my o2 SIM card into my new phone? Nothing has changed and there is so sign of my old number on my new phone? 
thank you! 

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

You put the EE SIM in. It might take up to 24 hours to complete porting. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you! Do I keep my o2 SIM card in my old phone or do I take it out and leave it out? 
thanks again! 

XRaySpeX
EE Community Star
EE Community Star

Your O2 SIM will be useless once its number is ported to EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I thought so! I’m obviously making this more complicated than it has to be haha thank you! Enjoy your day!