Gps kids watch sim invalid

Sdoo1
Visitor

Hi I have bought a kids GPS watch and can’t get the watch to recognise it as valid- I have activated the sim on a phone and added credit to it and it still says invalid… the manufacturer spec says 

  • e: GSM
  • Frequency: GSM850/900/1800/1900MHz

and it is definitely the correct size of SIM card… any help please?

 

Thanks for your time!

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Sdoo1  That watch will only work on EE 2G bandwidth on 1800Mhz.    If the sim is activated and working and your having issues you’ll need to contact the watch manufacturer as the sim is working. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.