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Community Activity
Cancelling mobile contract
I have called in to cancel my mobile phone contract and they said they cancelled it but I had one more payment. Now I’ve paid that and I still haven’t got any confirmation that my contract is cancelled and they are supposed to pay me the £50 deposit ...
Serios Link - Not Working
Hi All, i have had BT / EE TV for a few years now and have not had any problems with recording series links until the most recent update on the TV box pro which changed the whole interface.I watch F1 and for the last 3-4 yeats I have had every pract...
Switching old number to ee
Need advice switched my old number to ee. When I phone my old number appears but when I text the ee number appears. Any advice?
Regarding Hr email address
Hello. I cannot find any email address for hr. I wanted to make a reference request. where should I contact?
Wrong notes
Has anyone else found that after a telephone call to EE the notes in your account, written by the agent, are wrong? You would think what you say is correctly and securely recorded
Phone disconnected
My phone disconnected *********** Mod note: Personal details removed from public view
sim order
I’ve recently ordered a sim card online using a promo code which gave me a discount of 50%, everything went fine and the order was placed. However the next day I received a message saying my order was cancelled without any specific reason. I have th...
Texting non-UK numbers
I’m a new customer and have set up most features on my mobile, but I cannot send texts to non-UK numbers — specifically, to people in Australia. I’m on a pay monthly plan and have an additional £20 monthly spending cap, so I can’t see a payment reaso...
Coverage in Woburn Sands
Update: 07 May 2025 Over the past few months, our engineers have been working with the site provider to arrange a date to access the area. Barring any unforeseen delays, we expect to access the area and start building the equipment needed for the new...
Monthly subscription without recontracting
I just want to add a sports upgrade to my EE TV package for one month. I choose the £34.99 per month Now Sports package. At checkout however I get a banner alert saying buying this month will re-contract by broadband for 24 months. How can I avoid t...
