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Community Activity
I need to talk to a Human
I have been trying to call EE all day but just get tossed around the website. How do I get to talk to someone please.
MyPlace daily messages
Hi, Is anyone getting a MyPlace message daily to say it's taking longer than expected to fix the problem near home? What is MyPlace as it is getting really annoying now?
Resolved! How do I access online chat
Resolved! Can't make international calls from the UK
I cannot make any international calls when I'm home in the UK.I can make calls in the local country when travelling but then cannot rung the UK.I have set a caller allowance and do not have international calls barred. Cannot see another setting that ...
Smart 5G Hub - No Upload Speed & Constant Connection Drop Off
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
Re: Where's the online chat to speak to someone?
Hi I've only just connected my Internet and its been turned off already?
Thinking of switching to an altnet ISP and transferring phone to a VOIP service
I'm thinking about switching to a new ISP who doesn't use OpenReach and what I would do is get that installed and after a few days , if I'm happy, get my landline transferred to a VOIP service which I understand would terminate my contract with EE.Do...
Mis-sold EE contract and unable to resolve
Has anyone else experienced this with BT/EE – Mis-sold contract and threats over Ombudsman complaint? Just wondering if anyone else has been through something similar. Back in February I called BT to query two incorrect charges on my bill. The agent ...
Account has been wrongly cancelled
I added my son to my account was told to collect SIM in my local store on a certain date, went in no SIM had been delivered (this was a Friday) was advised to come back on the Tuesday. Returned on the Tuesday no SIM arrived but the sale assistant cou...
Smart Hub plus with Yale Home Alarm Hub
Can anybody help me? I've recently purchased a Yale Home alarm system, when I came to install it I fell at the first hurdle, (connect the alarm hub to the router via the ethernet cable provided, switch on and wait 30s for the green light), NO GREEN ...
