Community Activity

I need to talk to a Human

I have been trying to call EE all day but just get tossed around the website. How do I get to talk to someone please. 

MyPlace daily messages

Hi, Is anyone getting a MyPlace message daily to say it's taking longer than expected to fix the problem near home? What is MyPlace as it is getting really annoying now? 

Resolved! Can't make international calls from the UK

I cannot make any international calls when I'm home in the UK.I can make calls in the local country when travelling but then cannot rung the UK.I have set a caller allowance and do not have international calls barred. Cannot see another setting that ...

saz00114 by Investigator
  • 2679 Views
  • 19 replies
  • 0 Helpful

Smart 5G Hub - No Upload Speed & Constant Connection Drop Off

Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...

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49BW by Investigator
  • 399 Views
  • 18 replies
  • 2 Helpful

Mis-sold EE contract and unable to resolve

Has anyone else experienced this with BT/EE – Mis-sold contract and threats over Ombudsman complaint? Just wondering if anyone else has been through something similar. Back in February I called BT to query two incorrect charges on my bill. The agent ...

Vic1981 by Explorer
  • 65 Views
  • 4 replies
  • 0 Helpful

Account has been wrongly cancelled

I added my son to my account was told to collect SIM in my local store on a certain date, went in no SIM had been delivered (this was a Friday) was advised to come back on the Tuesday. Returned on the Tuesday no SIM arrived but the sale assistant cou...

RJH90 by Explorer
  • 28 Views
  • 3 replies
  • 2 Helpful

Smart Hub plus with Yale Home Alarm Hub

Can anybody help me? I've recently purchased a Yale Home alarm system, when I came to install it I fell at the first hurdle, (connect the alarm hub to the router via the ethernet cable provided, switch on and wait 30s for the green light),  NO GREEN ...

Ru55w by Contributor
  • 1658 Views
  • 32 replies
  • 9 Helpful