Community Activity

Is this a scam

I have had an email today from BT+EE Telecommunicationstatingwe are disconnecting our old Mailbox version of accounts as of 22th May 2025asking me to login here to confirm my email is still active.is this a scam?please let me know if this is really f...

Debm11 by Visitor
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Phone No Sound When Pick Up

I have recently switched over to EE. I had a traditional landline phone. On switchover i plugged my phone directly into the hub as instructed. Now the phone rings and when we answer there is no connection/no sound.  Is there anything else that I need...

Roaming USA

Is there a monthly rate for roaming in the USA or is it a flat £25 a week? Last year it was £25 a month!

Resolved! Roaming add-ons. How do they interact?

Ι have full roaming, roam in EU and Roam Further pass active in my new plan. Ηοw do these interact?In my previous plan I was able to use my allowance to call from/to US/EU while roaming and I asked for the same to be retained when I signed the new pl...

Elina_K by Contributor
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  • 7 replies
  • 1 Helpful

Netflix

I’ve been trying to set up my Netflix account since the beginning of May. However, every time I click on the link, I get the message: ‘We are experiencing technical problems right now. Please try again later.’ I’ve tried multiple times over the past ...

celinaa by Visitor
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I have typed BOOST to 150 and it says 0 packs?

I just recieved a message about how these boosts are going to be switching from 500mb to 2gb I then typed boost and it now says “Buy 0 more packs and you can boost your data for free. For more info go to EE. ee.co.uk/EE” have I reached the maximum pa...

Resolved! Cancel add on

I have the TNT sports add on. id like to cancel it. it started a while back, I’ve just upgraded, it’s not showing as active on my account but I am paying for and have used it. any ideas on how I can cancel without sitting in a long phone queue please...

NeilFS by Investigator
  • 2671 Views
  • 22 replies
  • 5 Helpful