@Haws Sadly cannot see those images. You seem to know a bit about what the possible cause is, it could be a case of just unscrewing and moving the screen into position.
However, potentially this will void any warranty, so best not to do that.
A common fault is that people get their TV's delivered, especially at this time of year and they straight away plug the TV in, the TV's have been sat in cold warehouses for how ever long, so always make sure that any electrical equipment really gets to room temp first before putting any electrical charge into it.
You can always damage a product though, without it showing on the box, such as dropping it on carpet or the TV not being secured down while in the van.
When I worked for a courier years ago now, we never had blankets or bungee cords in the vans the manager was a right piece of work, to be polite.
It might just be a bad build from LG, but usually they are spot on, it will be interesting to see if there are any more complaints about non working TV's.
Sadly it is not what you want to deal with, especially after waiting for so long, if that was for a Christmas present then pretty much Chrimbo over.
Regards
Mark
