The EE Community

Xbox game pass ultimate

I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?

TNT sports -EE Tv

Speculation in the media BT are selling the shares in TNT sports, I would have thought BT would retain these share to boost TV offering with HBO max launching next year will this end exclusive deals EE customers ..is the end near 

The evolution of the BT TV box

Recently reading articles on various forums that Freely replacing freeview/Youview I wonder if this will come to the EE tv box the current offering delivered by aerial and even internet is rather limited  compared to the competition and considering B...

pay bill

New customer and broadband not working

Hi all, I swapped my full fibre broadband today from sky 150 to EE 300. Activation day today, plugged EE router in this morning, started working perfectly, no problems. Went to work, came home around lunch time to no BB connection. The LAN light on t...

XBOX GAME PASS NOT ACTIVATING

Hi. I have both EE mobile and Broadband and I decided to get game pass, however I am trying to activate the add on and it keeps saying technical issues and to try again later, this is the case no matter how long I leave it. I don’t want to start payi...

Roaming

I have just returned from a cruise and urgently needed to use my data and phone calls while in Cyprus (EU), Greece (EU) and Turkey (non-EU).  In the good old days you could buy a roaming pass BEFORE leaving.  Now you have to wait until you arrive in ...

End contract

How do I end my contract with EE. I’ve tried messaging on the app but it’s not letting me go through and not letting me start a new conversation either. I use a virgin media broadband and would like to just use the mobile plan now as it saves me more...

I cant register my new sim as I dont have the serial number from the packaging