Gaming Unleashed Bundle

[Martin9586]

Hi, I got a S21 about a couple of weeks ago which came with the Gaming Unleashed Bundle, I received my text after 14 days to claim it, but I have only received the redemption text for the 12 months Xbox gaming pass and haven't received any in regards to claiming the Razer Kishi for Android gaming controller, what do I do?

[James_B]

Hi @Martin9586,

Welcome to the EE Community. 🙂

The offer for Gaming Unleashed bundle with free controller ended on the 6th April 2021, so it had already ended when you purchased your phone. Sorry you've missed out this time.

James

[Inky99]

I am in the same situation. On my account page it clearly shows the gaming unleashed bundle with free pro controller as an addon for my plan.

[Christopher_G]

Did you take this screenshot when you posted last night, @Inky99?

Chris

[Inky99]

Screenshot was taken yesterday at 8:07pm

[Martin9586]

Mine said the same thing.... but when I went to take a screenshot of it this morning they had changed it..... obviously covering up there mistake 🙄🙄🙄

[Inky99]

Hi Chris,

Any update on whether EE are going to honour the free controller that is part of my bundle?

[Christopher_G]

Hi @Martin9586 and @Inky99 

I am sorry this offer had already ended when you purchased your phone. 

You can find full details in our Samsung Galaxy S21 range pre-order offer and Gaming Unleashed bundle, post.

Chris

[Inky99]

If thats true why does it show the gaming unleashed bundle as an addon with my contract?