Galaxy s20 plus not receiving android 11

[Eldok]

Hi,

I have a galaxy s20plus since last year and I haven't received yet android 11.

Can you tell me how I can download it and install it?

I tried to download it many times and it says my phone is up to date, while I see I still have amdroid 10 but not 11

[Christopher_G]

Hi @Eldok

Welcome to the community.

Your phone will automatically update as new software becomes available. You could try backing up your phone and restoring it to factory settings.

Chris