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Community Activity
EETV taking ages to load on Apple TV
Over the last couple of days, the EETV app seems to hang or take ages to load on our Apple TV4K. I'm talking minutes if it loads at all. Got an error message earlier (I think AFC003?) Anyone else having this issue? I tried deleting and reinstalling t...
Samsung Buds3 pro. no order update
Hi,I placed a order on the EE store online on Sunday the 23rd March for these earbuds as they were on offer, I phoned the contact for the Tech Store twice and twice I was told it going to be put through but I've heard nothing via text, phone or ema...
Signal issues
I'm having the same issue and it's killing me now! Call 150 for advice?? I can't! There's no signal! Even when it says I have 4g of 5g, there is nothing!! This is happening anywhere - home, central London, Manchester! Wifi works fine, I've tested...
Port forward not working with EE smart hub
I just installed the EE smart hub. I'm having lots of problems when I copied port forward rules from the previous router. Most rules were not working. I could not figure out the be pattern. e.g. 9480-9499 udp/tcp worked fine while 5190-5199 udp did ...
BAN spend?
Just tried to upgrade inshore after traipsing all the way into the town to be told there was an issue with my BAN spend so I cant upfmgrade til next week. Does anyone have any idea what it means and why I couldn't upgrade today?
Contract
I can't find out when my phone contract runs out. EE just run me circles to upgrade etc. It's a simple enough request. Any ideas please
SW40J WiFi Extender not connecting from more than 1m
Hi - been in IT for the last 30 years, so this really shouldn't be this difficult for me (although I am happy to be proven wrong!).I'm just having trouble getting the SW40J WiFi Extender to reliably connect over more than 1 meter from the main hub, w...
Coverage in Wednesbury
Update: 20 January 2025 Over the past month, our engineers have been continuing negotiations with the site provider to access the area and start building the equipment for the new mast. Once negotiations have been completed, we can start building the...
Cannot add on data, says payment issue
Hi. I cannot add data pack or use my credit to purchase an add on. Gives me an error. Could be that my sim was deactivated? I have around £13 pounds credit on it. I am abroad but cannot contact ee. I am trying to purchase data so i can use the sim ...
