Galaxy fold 3 not in stock

auberries
Investigator
Investigator

I upgraded and ordered a Galaxy fold 3 last week the 30th August.

Due to the plan I was on they, I also paid £70 towards the phone.

After not hearing anything after a week, I phoned to be told that they were not in stock at present. Got no idea of a delivery date. 
Why advertise and take peoples money if it’s not in stock. 😡

24 REPLIES 24
Leanne_T
EE Community Support Team

Hi there @Tommokh

 

Thanks for coming to the community. 

 

We allocate stock on a first come, first served basis. And we update our order tracker as soon as deliveries arrive, so you can see the latest information we have.

 

You'll receive a text message from DPD with tracking information as soon as your delivery slot has been confirmed.

 

Leanne.

Thanks, I get that but you've not fully answered my question:

 

Any chance you can advise whether you have them in stock now or when you'll likely have the next stock in?

 

Are orders being treated urgently from the supplier/manufacturer?

Leanne_T
EE Community Support Team

Hi @Tommokh

 

Sorry, this is all the information as we have at the moment. We're awaiting more stock from the manufacturer.

 

Once we have this, we'll dispatch orders on a first come first serve basis. 

 

Leanne.

 

Have you received it yet?

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Yes got it now had it about 3 weeks